Working for bebook since 2011, Becky brings her know-how for customers in the telecoms and luxury goods sectors, where high quality customer service and product excellence are necessary. A graduate of Columbia University (NYC), Becky has been working in France for more than 20 years for international companies. Customer satisfaction is her main objective, and she is constantly working for a better user experience. Previously, Becky worked for IT companies such as Apple Europe, where she managed marketing programs for the sales and education departments. Furthermore, Becky’s experience with hiring and training make her very efficient to put into effect personalized customer training programs, according to the scope of projects and staff experience.